Legal
Important: CounselCue is a research assistance tool. It does not provide legal advice. It is not a substitute for an attorney's professional judgment, legal research, or review of applicable law. Results generated by CounselCue may be incomplete, inaccurate, or inapplicable to a specific matter. You are solely responsible for verifying all information before relying on it.
By creating an account or using the CounselCue Chrome extension or website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms apply to all users, including individual attorneys, paralegals, law students, and firm administrators.
CounselCue is a Chrome browser extension that listens to audio from your browser tab during calls, meetings, depositions, or other proceedings. It uses real-time speech recognition and AI-powered legal research to surface relevant statutes, case law, and suggested questions in a side panel during your session.
CounselCue is a productivity tool. It is not a law firm, does not employ attorneys, and does not provide legal advice or legal services of any kind.
You must be at least 18 years old to use the Service. By using CounselCue, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect unauthorized use of your account.
New accounts are subject to approval by CounselCue administrators. We reserve the right to decline, suspend, or terminate any account at our discretion.
You agree to use CounselCue only for lawful purposes and in compliance with all applicable laws and professional conduct rules, including applicable rules of professional conduct governing attorneys in your jurisdiction.
You may not use CounselCue to:
CounselCue does not provide legal advice. Results generated by the Service — including surfaced statutes, case citations, and suggested questions — are provided for informational and research assistance purposes only. They do not constitute legal advice, legal opinions, or legal analysis. You must independently verify all results before relying on them in any legal matter.
Use of CounselCue does not create an attorney-client relationship between you and CounselCue or any of its personnel. Attorneys using CounselCue remain solely responsible for the quality and accuracy of their work product and for compliance with all applicable professional conduct rules.
CounselCue processes audio from your browser tab to generate real-time transcripts. You are responsible for obtaining any required consent from all participants in any call, meeting, deposition, or proceeding before activating CounselCue. Recording consent laws vary by jurisdiction. CounselCue does not advise you on consent requirements and is not liable for your failure to obtain required consent.
Paid tiers are billed on a monthly or annual basis through Stripe. By subscribing, you authorize CounselCue to charge your payment method on a recurring basis at the applicable rate. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period with no prorated refunds unless required by applicable law.
Beta accounts are provided at no charge during the beta period. CounselCue reserves the right to convert beta accounts to paid tiers with advance notice.
We reserve the right to change pricing at any time with at least 30 days' notice to active subscribers.
CounselCue and its underlying technology, design, and content are owned by CounselCue and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for the purposes described herein.
You retain ownership of any documents you upload to your knowledge base. By uploading documents, you grant CounselCue a limited license to process them for the purpose of generating research results during your sessions.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. COUNSELCUE EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or that research results will be accurate, complete, or current. Legal research generated by the Service is not a substitute for professional legal judgment.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COUNSELCUE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL COUNSELCUE'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify, defend, and hold harmless CounselCue and its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any applicable law or third-party right.
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion, with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive, including Sections 6, 10, 11, 12, and 14.
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Fulton County, Georgia.
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the website at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at [email protected].